(GBR-Manchester) Groups Coordinator (Fixed Term Contract - 12 Months)

**Job Number** 20026378 **Job Category** Retail & Gift Shops **Location** Manchester Airport Marriott Hotel, Hale Road, Manchester, Cheshire, United Kingdom VIEW ON MAP **Brand** Marriott Hotels Resorts /JW Marriott **Schedule** Part-time **Position Type** Non-Management/Hourly **Start Your Journey With Us** Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Ideally located amongst the Cheshire countryside minutes from an International Airport the 4 star Manchester Airport Marriott Hotel embodies a unique mix of Manchester energy and Cheshire charm. It has evolved into an exclusive hotel that is vibrant and stylish with our newly designed Lounge Bar and Restaurant. Experience our hotels exclusive Executive Lounge and new richly appointed non-smoking Executive Bedrooms, with our luxurious Marriott bedding package. Indulge in our hotels Leisure Club and Four Seasons Spa offering massages, waxing, facials and more, worlds away from the stress of the day. **Why Work For Us:** In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered: + A unique opportunity to be part of an award winning international brand where we celebrate your unique talent + Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here + World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. + Work alongside some amazing talent- award winning, experienced hospitality professionals + Discounted room nights, meals,and leisure club access-because your well-being means so much + Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance + Access to major high street discounts so you can treat your friends and family as required **Job Summary** Administration for all group/contract bookings including building group bedroom blocks & rate codes in Marsha/Opera, entering rooming lists. Balancing bedroom blocks. Forecasting group & contract business accurately and identifying need areas. **Specific Duties** _The following are specific responsibilities and contributions critical to the successful performance of the position:_ . + To balance all bedroom systems on a daily, weekly, monthly and annual basis to ensure information is up to date and accurate + To forecast accurately through the revenue one yield system and excel + To manage the GRC effectively and efficiently to ensure we control overbooking + To have a sound knowledge and understanding of all hotel facilities, eg. Meeting room capacities, menus and accommodation. + To liaise with the event sales executive/client in a timely basis in order to collate all relevant information to meet the clients specific accommodation requirements. + To ensure that the clients requirements are booked both internally and externally + Ensure all rooming lists/special accommodation requirements are communicated to reception team in a timely manner + To attend monthly Group Sales meeting and Sales Strategy meetings when requested + To pro actively work towards the achievement of the budget and the strategic business plan. + Marsha Skills + Opera Skills + Word and Excel literate + To audit group bookings to ensure segment & rates are accurate + Complete cancellation & no show charge tracking sheet + To run a weekly group strategy meeting to discuss upcoming rooming lists (14 days prior) forecast v actual, cancellation charges & no show reports + Perceive the wider impact of issues on the immediate business environment + Focus on the customer and find ways to meet their needs and expectations + Build productive relationships with clients and colleagues both internally and externally + Able to negotiate and create a ‘win win’ solution

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