(GBR-London) Senior Manager, Training & Resilience EMEA

**Job Number** 20046919 **Job Category** Loss Prevention & Security **Location** Europe Office - London, Barnard's Inn, 86 Fetter Lane, London, Greater London, United Kingdom VIEW ON MAP **Brand** Corporate **Schedule** Full-time **Relocation?** No **Position Type** Management **Start Your Journey With Us** Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? **POSITION SUMMARY** The Global Safety & Security (GS&S) discipline strives to ensure that Marriott International is an industry leader in safety and security. GS&S works diligently to help our hotels prepare for current and future challenges. The organization delivers a comprehensive set of standard products, services to protect guests, associates and assets around the world. Our team merges vast expertise from across the security industry (military, law enforcement, intelligence, special operations, hotel security) to provide operational expertise that help create a safe and secure environment for guests and associates. The Senior Manager of GS&S Training & Resilience MEA will report to the Senior Director GS&S MEA with matrix reporting to Senior Director GS&S Europe. He/ She must possess strong command of safety and security protocol and outstanding communication skills. He/ She must have the ability to manage all aspects of safety and security training ensuring that the Regional GS&S Senior Directors remain regularly apprised and informed of all key issues. He/ She is experienced in all aspects of training design, development and particularly delivery, across diverse countries with cultural differences. **JOB SUMMARY** The Senior Manager, Training & Resilience Global Safety & Security (GS&S) EMEA manages the regional delivery of the GS&S training program for Marriott associates and carries out mitigation activities to support physical security resilience where required by the business. The incumbent will: - Support the Senior Directors GS&S in developing, delivering and maintaining the international security training program - Deliver GS&S training to properties in the region as required by GS&S Operations - Manage resources in conjunction with the regional GS&S Operations Teams - Ensure training delivery and objectives are aligned with overall training strategy and regional GS&S Operations teams - Carry out security resilience activities such as comprehensive risk assessments and special event planning and support - Serve as a trainer to property-based security directors and their staff - Support regional crisis management activities remotely or by deploying to affected areas/properties - Deploy at short notice in support of regional security operations as required by the business - Train security personnel in effective use of new security equipment as and when it comes into service - Monitor trends related to political instability, terrorism and crime **EXPECTED CONTRIBUTIONS** - Support development and delivery of the international GS&S training program based on a deep understanding of regional threat actors, their tactics and property-level internal and external security challenges - Assist in reviewing existing security eLearning training packages to identify where modernization is required - Conduct periodic reviews of the training program to ensure it remains aligned with training strategies - Conduct security reviews and assessments at high-risk hotels and or hotels identified by the business and provide feedback and recommendations to stakeholders where necessary - When required, assist in design specifications of physical security counter measures for new or existing properties - Assist property-based loss prevention/security directors to facilitate training programs for hotel staff - Network with security leaders of corporate accounts and strengthen relationships with Embassy RSOs - Build and maintain a network of property-based security trainers to deliver programs locally, champion their development and conduct observations of local trainers providing feedback and ensuring consistency of programs. - Liaise with property-based security directors serving as resource to help ensure property-based training plans are effective - Effectively manages the day-to-day logistics and delivery of the training program, ensuring appropriate materials and resources are available - Communicate effectively with regional teams, general managers, executive committee members and security directors to ensure commitment to all training initiatives - Serve as resource to other disciplines and assist as appropriate - Perform other duties as assigned to meet business needs and/or as directed by the Director of Training & Resilience **COMMUNICATION RESPONSIBILITIES:** - Provide a detailed report on each property training course, including recommendations to the General Manager and Area/Regional GS&S Regional Director. - Provide an analysis of training activities on a quarterly basis to the GS&S Regional Directors - Report out on training activities at Global Safety and Security Staff Meetings and any other meetings as required by the Business **CANDIDATE PROFILE** **Experience** • At least 6 years of security experience, preferably in the area of security training • Progressive work experience in the security field, preferably with lodging knowledge • Working in different countries and continents demonstrating cultural adaptation • Prior residential experience in the areas of responsibility preferred • Extensive experience of physical security measures in high-risk locations • Extensive knowledge of security technology in high-risk locations, i.e., x-ray machines, explosive detection devices, metal detectors, explosive dogs, etc. • Extensive experience and familiarity with firearms and explosives in high-risk locations • Experience of living and working in high-risk environments • Experience of training foreign nationals in physical and operational security measures highly desirable **Education or Certification** • University degree preferred • English fluency required, plus fluency in at least one other language relevant to the high-risk areas preferred • Ability to pass detailed background check **Skills and Knowledge** • Experience in training design, development and delivery using various methods • Skill and expertise in report writing (English) • Recognizes business constraints and adapts training strategies accordingly • Knowledge of property emergency plans, safety and security guidelines, and crisis management • Knowledge of terrorist organizations and tactics, techniques and procedures • Knowledge of terrorism countermeasures • Effective decision making and problem-solving skills • Knowledge of governmental regulations and safety standards for countries in the high-risk areas • Understanding of "duty of care" principles • Good negotiation skills • Actively pursues learning and self-development to enhance personal and professional growth; shares knowledge and expertise with others • High degree of initiative and ability to work effectively in teams or independently • Strong communication skills (verbal, listening, writing) • Strong training facilitation and presentation skills • Demonstrated leadership in worldwide initiatives and program/process implementation • Demonstrated ability of effectively implementing and influencing cross _MarriottInternational is an equal opportunity employer committed to hiring adiverse workforce and sustaining an inclusive culture. MarriottInternational does not discriminate on the basis of disability, veteranstatus or any other basis protected under federal, state or local laws._

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