**Job Number** 20011061 **Job Category** Food and Beverage & Culinary **Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP **Brand** Marriott Hotels Resorts /JW Marriott **Schedule** On-call **Position Type** Non-Management/Hourly **Start Your Journey With Us** Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. **Marriott Hotels** , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. **CORE RESPONSIBILITIES:** + Arrive at work on time in the correct attire, conforming with the Brisbane Marriott Hotel grooming LSOP. + Obtain a solid knowledge of the hotel product, including room types, rates, food and beverage outlets and other hotel features and guest facilities. + Support and abide with the Brisbane Marriott Hotel LSOP’s pertaining to Anti–Discrimination, Sexual Harassment, Equal Employment Opportunity and Guarantee of Fair Treatment. + Perform all duties to satisfy the Marriott “Business Ethics” value system of integrity, fairness, respect, honesty and trust. + Be aware of all environmental practices, policies and procedures and implement these on a daily basis. + Be aware and adhere to all Brisbane Marriott Hotel Work Health and Safety and Security policies and procedures. + Perform any reasonable task as requested by management. **POSITION RESPONSIBILITIES:** + Know and use correct, kitchen, bar and cashier terminology. + Follow all SOP’s and LSOP’s pertaining to cash handling. + Know and use correct terminology for all service equipment and utensils. + Obtain requisition items for store room. + Set function rooms to required standard ask for assistance/advice if required. + Have a detailed knowledge of standard room sets. + Assist guests with needs at all times. + Hold a current Responsible Service of Alcohol certificate. + Serve all food and beverage to guests according to the standard sequence of service and hotel service policies and procedures. + Clear and pack down all function rooms according to standards. + Adhere to Hotels House policy on Responsible Service of Alcohol. + Assist guests with personal belongings/ boxes if necessary. + Perform opening and closing duties daily. + Prepares preparation of facilities/equipment for the next operation as required/directed. + Perform function room refresh in accordance to the hotels LSOP. + Attend training sessions and meetings as directed by Department Manager. + Collect organised food from kitchen and ensure is ready for guests 15 minutes prior to the organised time. + Strictly adhere to the ‘Clean as you Go’ method. + Ensure that back of house work areas are clean and tidy at the beginning and end of each shift. + Carry external duties as directed. + Collect and polishes equipment and utensils. + Carry out duties in In Room Dining, Executive Lounge and the Restaurant as and when required. + To be aware of hotel fire, workplace health & safety and security procedures. + The Hotel requires that you will follow established Workplace Health and Safety rules and regulations and demonstrate duty of care to all of our associates. + Perform any other duties as required by Senior Management. _Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
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